SERVICE LEVELS

We offer Four Service Levels for our Clients/Partners to choose from, based on your needs, level of trust, and where you want to go.

LET’S FIND OUT WHICH LEVEL IS RIGHT FOR YOU.

Our Silver level is more for Spot Market clients we are getting to learn, while Gold and up is for the clients we know enough to be assigned to a team. Diamond and Platinum are for our Clients that truly take us up on Partnership and really put our capabilities to work for them.  Are you at the correct Service Level for your business?

Services
Spot Quoting TL
Spot Quoting LTL
Single Contact - Team Support
15-Minute Response Time
Manual Tracking on Every Load
Morning Updates on Every Load
Invoice Auditing
TMS Access and Training
Online Payments
Standard Reporting
Lane Analysis
Logistics Consultation
TMS Automation with TRP
Dedicated Team
Weekly/Monthly Reports
Custom Reporting
Outsourced Transportation Department
Quarterly Business Reviews
Shipper Transportation Agreement (STA)
Hosted RFP
On-Site Training
Full Management of All Modes
Comprehensive Logistics Strategy
Multi-Location Onsite Training
RFP Implementation and 4pL Management
Onsite Management*
Plecto Dashboard*
Annual Scalability Analysis*
Silver
Gold
Diamond
Platinum

*Minimum volume/spend applies

ready for a consultation

Please fill out the form below and one of our Sales Consultants will be in touch with you within 24 hours.
Let us know your current challenges or questions that you have, so that we can prepare to discuss solutions.